Automotive Marketing Methods and Practice

Braden, Patricia L.; Marshak, Seymour; Whorf, Robert P. · 1979 · ROSA P / United States. Department of Transportation. National Highway Traffic Safety Administration

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Summary

This 1979 report, prepared by Gilbert R. Green & Company for the National Highway Traffic Safety Administration (NHTSA), provides a comprehensive examination of marketing practices, methodologies, and decision-making processes within the domestic automotive industry. The study was motivated by the Department of Transportation’s need to understand how federal average fuel economy standards, mandated by the Energy Policy and Conservation Act, would impact the marketability of passenger cars. The report serves as a foundational analysis of industry operations to assess potential regulatory impacts. The authors, Patricia L. Braden, Seymour Marshak, and Robert P. Whorf, structured the analysis into seven chapters covering industry competitive relationships, practical constraints, corporate organization, consumer understanding, marketing decision-making, current issues, and a state-of-the-art summary. The methodology involves a detailed review of the vertical industry structure, including supplier networks and the distribution system of approximately 24,000 franchised dealers. The report highlights the rigid constraints on marketing decisions, particularly the long product development cycles. For instance, the production engineering schedule for major product changes requires up to 42 months, while forward product planning at Ford Motor Company begins 50 months before production. These lead times limit manufacturers' ability to rapidly adjust to market shifts or regulatory changes. Key findings describe the complex competitive environment where new car sales compete with used vehicles, imports, and alternative transportation modes. The "Big Four" manufacturers manage makes as autonomous profit centers, relying on product differentiation through styling and options rather than price, as technology becomes standardized. The report details the heavy reliance on forecasting models, such as the Wharton Model and Box-Jenkins estimation, to manage inventory and production schedules. It also notes that intra-industry competition is driven by the need to position vehicle attributes to meet changing consumer lifestyles, with failures often resulting from inadequate testing of consumer perceptions. The distribution network is characterized by manufacturer control over dealers through franchise agreements and quotas, while dealers serve as the critical point of retail contact. The significance of this report lies in its documentation of the structural inertia within the automotive industry. By outlining the extensive lead times and capital intensiveness required for product planning, the study illustrates the difficulty manufacturers face in adapting to external constraints like fuel economy regulations. The findings suggest that marketing decisions are heavily constrained by engineering and production realities, making rapid adjustments to product mix or design challenging. This analysis provides policymakers with a clear understanding of the operational limitations and decision-making hierarchies that influence how automotive manufacturers respond to federal mandates and market changes.

Key finding

The report characterizes the structural and operational framework of automotive marketing, detailing industry competitive relationships, decision-making constraints, corporate organization, consumer understanding, and marketing decision processes without presenting new empirical experimental results.

Methodology

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