Multiple Resources and Mental Workload

· 2008 · CrossRef

DOI: 10.1518/001872008X288394

URL: https://doi.org/10.1518/001872008X288394

archive: indexed pipeline: cataloged

Abstract

The objective is to lay out the rationale for multiple resource theory and the particular 4-D multiple resource model, as well as to show how the model is useful both as a design tool and as a means of predicting multitask workload overload. I describe the discoveries and experiments that formed the basis for the theory, present the 4-D framework along with its dimensions of modality, coding, resource stages, and visual spatial attention, and explain how each of these dimensions can be used to predict whether two tasks will or will not interfere. I conclude by showing how the model has been used to predict human workload and performance for a variety of applications, some of which have safety implications for complex task automation.

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Publisher: SAGE (Human Factors journal)

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