Signal Design Handbook: A New Framework for Designing Alarms, Alerts, and Warnings in Air Traffic Control

Ruskin, Keith J.; Ruskin, Anna Clebone · 2025 · ROSA P / United States. Department of Transportation. Federal Aviation Administration

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Summary

This report introduces the "Signal Design Handbook," a framework developed by researchers at the University of Chicago for the Federal Aviation Administration (FAA) to improve the design of alarms, alerts, and warnings in air traffic control (ATC). The research addresses the critical need to enhance situation awareness and reduce cognitive workload for controllers operating in high-stress, dynamic environments. Existing signaling systems often suffer from low reliability, leading to "alarm fatigue" and the "cry-wolf effect," where operators ignore or disable signals due to frequent false alarms or nuisance alerts. The authors aim to provide a standardized, user-centric process that fosters collaboration between controllers, system designers, and human factors experts to create signals that are distinguishable, reliable, and effective across various ATC facilities, including towers, terminal radar approach control facilities, and air route traffic control centers. The study proposes a "Signal Design Framework" structured around five categories: HOW, WHAT, WHERE, WHEN, and WHY, encompassing 15 specific properties such as modality, priority, saliency, distinguishability, and perceived reliability. This framework utilizes structured interviews with operational subject matter experts and objective scoring sheets to define signal specifications. The authors also outline a signaling philosophy that prioritizes signals into four levels of urgency, from immediate danger to diagnostic equipment failures, and considers environmental factors like lighting and background noise that affect signal perception. The framework was validated through two studies: one establishing construct validity by having controllers evaluate the existing Conflict Alert, and another demonstrating utility by developing new windshear/microburst and trajectory conformance alarms with input from the National Air Traffic Controllers Association. Key findings indicate that signal reliability is linearly correlated with controller performance, with optimal performance observed at reliability levels of 67% or higher. The report highlights that false alarms and misses significantly degrade operator trust, potentially causing systemwide trust failure where errors in one signal component reduce confidence in the entire system. The authors found that multi-sensory signals, particularly those combining auditory and visual modalities, can improve response times for critical interventions. Additionally, the study suggests that allowing controllers to suppress auditory signals while maintaining visual indicators of the underlying hazard can mitigate alarm fatigue without compromising safety. The framework provides a common language for evaluating existing signals and designing new ones, ensuring they are easily distinguishable and appropriately timed to support prospective memory and rapid decision-making. The significance of this work lies in its potential to enhance the safety of the National Airspace System by providing the FAA with tools to develop more effective signaling systems. By addressing the root causes of alarm fatigue and trust failure, the handbook aims to improve controller compliance and reliance on automation. The proposed framework is not limited to ATC but offers applicable principles for other high-stakes domains, such as flight deck avionics and industrial process control. Ultimately, the handbook seeks to standardize signal design practices, ensuring that alerts are informative, timely, and tailored to the specific operational environment, thereby reducing human error and improving overall system reliability.

Key finding

The Signal Design Framework provides a validated, structured process using expert interviews and objective scoring to design and evaluate air traffic control signals, thereby improving signal reliability and controller trust.

Methodology

mixed_methods

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