Updating the 2016 FAA Human Factors Design Standard (HF-STD-001B): Automation, Workstation Design, and Information Management

Cardosi, Kim; Zuschlag, Michael; Lennertz, Tracy · 2021 · ROSA P / John A. Volpe National Transportation Systems Center (U.S.)

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Summary

This report addresses the need to update the Federal Aviation Administration’s Human Factors Design Standard (HF-STD-001B) to reflect advancements in automation, workstation design, and information management. The study was motivated by the necessity to align design standards with modern air traffic control (ATC) and airways facility requirements. The authors identified automation as the most critical and time-sensitive topic, warranting a comprehensive revision of the standard’s automation chapter. Workstation design updates focused specifically on large and curved displays and sit-stand workstations, while information management updates addressed issues such as alarm integration and window management. The methodology consisted of a systematic literature review to identify topics requiring addition or modification in the HFDS. The authors produced annotated bibliographies for each topic area, contextualized for ATC applications, and identified specific research gaps needed to progress guidance. Due to the complexity and urgency of automation issues, the authors drafted a full revised chapter for automation rather than providing only a bibliography. To improve document coherence, material regarding alerts, alarms, training, maintenance, operational testing, and human-automation teaming was removed from the automation chapter for inclusion in other relevant FAA documents, such as HF-STD-004a. The primary finding is a detailed draft of the revised Automation Chapter (Chapter 5), which establishes specific design requirements. Key guidelines include automating only when it improves system performance or makes tasks easier, ensuring clear role allocation between humans and machines, and maintaining active user involvement to prevent loss of situation awareness. The draft emphasizes designing for error resistance and tolerance, ensuring automation transparency and observability, and providing immediate, unambiguous feedback. For decision aids, the report specifies that recommendations should be provided only if they are at least 70% reliable, that aids should assist rather than replace human judgment, and that systems must indicate uncertainty and provide rationales for recommendations. The report also outlines suggested additions for workstation design, including ergonomic considerations for sit-stand consoles and usability guidelines for large, curved displays. The significance of this work lies in its direct contribution to the modernization of FAA design standards, ensuring that human factors principles keep pace with technological evolution in the National Airspace System. By providing a structured, evidence-based draft for automation and identifying specific research needs for workstation and information management updates, the report facilitates safer and more efficient human-machine interaction in ATC environments. It highlights the importance of preventing automation-induced workload increases and skill degradation, offering concrete design criteria to mitigate these risks.

Key finding

The report produces a draft revised automation chapter and annotated bibliographies to update the FAA Human Factors Design Standard, prioritizing automation guidelines due to their time-critical importance.

Methodology

review

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