Human factors of in-vehicle driver information systems : an executive summary

Green, P. · 1997 · ROSA P / United States. Federal Highway Administration

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Summary

This executive summary details a multiyear research program conducted by the University of Michigan Transportation Research Institute for the Federal Highway Administration to evaluate human factors in in-vehicle driver information systems (DIS). The study aimed to identify systems that could reduce accidents, improve traffic operations, and satisfy driver needs, while developing design guidelines, test protocols, and a human performance model for these interfaces. The research methodology began with a literature review and focus groups with 46 drivers to assess attitudes toward advanced instrumentation. Based on these inputs and expert ratings, five systems were selected for detailed evaluation: traffic information, car phones, navigation (route guidance), road hazard warning (In-Vehicle Safety Advisory and Warning System, or IVSAWS), and vehicle monitoring. The study employed a mixed-methods approach, including laboratory experiments with 20 to 75 drivers to test interface preferences and response times, driving simulator studies, and three on-road experiments using an instrumented 1991 Honda Accord. The vehicle recorded precise metrics such as lane position, speed, steering angle, and throttle position, while displaying information on color LCD screens or head-up displays. Key findings revealed that drivers preferred text messages over symbols for hazard warnings, though symbolic signs often failed to convey whether a hazard was moving or stationary. For route guidance, plan views were most preferred by drivers, but aerial views yielded faster response times in simulator tests. Auditory guidance was found to be effective but required careful wording to prevent drivers from executing turns without checking traffic conditions; adding the word “approaching” mitigated premature turns. Drivers rated navigation tasks as more difficult than standard vehicle adjustments. The study also identified that older drivers may face special difficulties with navigation systems, though data on this demographic was limited. The significance of this work lies in the development of comprehensive design guidelines for manual, voice, visual, and auditory controls, as well as tentative standard test protocols for assessing safety and ease of use. The research established that on-road testing is the preferred method for evaluating DIS, with standard deviation of lane position and speed identified as promising performance measures. By providing empirical data on system use and a computational model for predicting driver performance, the study offers critical insights for Advanced Traveler Information Systems (ATIS) designers and transportation agencies aiming to integrate safe, user-friendly information systems into future vehicles.

Key finding

Drivers preferred plan-view maps for navigation, understood text-based hazard warnings better than symbols, and tended to follow auditory navigation commands without checking traffic conditions.

Methodology

mixed_methods

Sample size: 75

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